In part 2 of our blog series on creating effective technical documentation, we detailed a best practice methodology that ensures the documentation will maximize benefits for your organization (part 1). Creating effective technical documents involves more than just...

In part 1 of our blog series on creating effective technical documentation, we discussed the different types of users that technical documentation supports, along with the ways in which good technical writing can benefit your business as a whole: Reduced training time...

On April 20th, 2010, a massive explosion on BP’s Macondo well in the Gulf of Mexico killed 11 people and began the largest marine oil spill in history. Before the spill was over, 206 million gallons of oil were released into the Gulf of Mexico, ultimately affecting...